Leave Management Solutions (“LMS,” “we,” “our,” or “us”) is committed to protecting the privacy of HR professionals, vocational rehabilitation specialists, and all visitors who interact with our website at leavemanagementsolutions.com and related services. This Privacy Policy describes the types of information we collect, how we use it, and the choices available to you. By using our website or services, you agree to the practices described herein.
Information We Collect
We collect information in two primary ways: information you provide directly to us and information collected automatically when you use our website.
Information You Provide Directly:
- Account & Registration Data: Name, email address, job title, employer/organization name, phone number, and password when you create a member account, register for training, or purchase a membership.
- Contact & Inquiry Data: Information submitted through our contact forms, free demo requests, consultation scheduling forms, or mailing list sign-ups.
- Payment Information: Billing name, address, and payment card details. Payment transactions are processed by secure third-party processors; we do not store full card numbers on our servers.
- Professional Information: Years of experience, education background, and CV/resume if submitted as part of a vocational rehabilitation specialist referral list application.
- Communications: Emails, messages, or feedback you send to us directly or through the website.
Information Collected Automatically:
- Usage Data: Pages visited, time spent on pages, links clicked, and navigation paths through our website.
- Device & Browser Data: IP address, browser type and version, operating system, device type, and referring URLs.
- Analytics Data: Session information collected through Google Analytics and similar tools.
- Advertising Pixels: Data collected by the Facebook/Meta Pixel and LinkedIn Insight Tag for ad performance measurement and audience targeting.
How We Use Your Information
We use the information we collect to:
- Create and manage your member account and provide access to purchased memberships, courses, and resources.
- Process payments and deliver purchased products (forms, letters, checklists, flowcharts, and training modules).
- Schedule and conduct free demo consultations, one-on-one consulting sessions, and group Q&A meetings.
- Send transactional emails such as purchase confirmations, account notifications, and password resets.
- Send educational newsletters, compliance updates, workshop announcements, and promotional offers to subscribers who have opted in.
- Respond to inquiries, support requests, and feedback submitted through our website.
- Analyze website usage trends to improve content, navigation, and user experience.
- Display relevant advertisements on third-party platforms (Facebook, LinkedIn) using retargeting pixels.
- Comply with applicable laws, regulations, and legal processes.
We do not sell your personal information to third parties for their own marketing purposes.
SMS Opt-In Information
Leave Management Solutions may offer SMS/text message communications for service updates, training reminders, and promotional information. The following terms govern our SMS program:
| Program Detail | Description |
|---|---|
| Opt-In Method | By providing your mobile phone number and expressly consenting (e.g., checking an opt-in box, submitting a form with SMS consent language, or replying YES to a confirmation text), you agree to receive SMS messages from LMS. |
| Message Frequency | Message frequency varies. We estimate no more than 4–6 messages per month, including appointment reminders, workshop notifications, and occasional promotional offers. |
| Message & Data Rates | Standard message and data rates from your mobile carrier may apply. LMS is not responsible for charges incurred from your carrier. |
| Opt-Out | Reply STOP at any time to unsubscribe. You will receive one final confirmation message. You can also contact us directly to remove your number. |
| Help | Reply HELP to any SMS message for assistance, or contact us via email listed in the Contact section below. |
| Consent Not Required | Consent to receive SMS messages is not required as a condition of purchasing any product or service from LMS. |
Mobile Information Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile phone numbers and SMS opt-in consent data collected by Leave Management Solutions will not be shared with third parties for their own marketing or messaging programs. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookie and Tracking Practices
Our website uses cookies and similar tracking technologies to enhance your experience and gather analytical data. We use strictly necessary cookies for core site functions, analytics cookies (Google Analytics) to understand website usage, and advertising pixels (Facebook/Meta, LinkedIn) to measure ad performance and retarget visitors.
You may control cookie settings through your browser preferences. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on, and opt out of Meta advertising through your Meta account’s ad settings.
Our website does not currently respond to browser “Do Not Track” (DNT) signals, as no universal standard for DNT compliance exists.
Data Security and Handling
Leave Management Solutions implements commercially reasonable administrative, technical, and physical safeguards to protect your personal information, including HTTPS/TLS encryption, PCI-DSS-compliant payment processing, and access controls limited to staff who need it to perform their job functions.
We retain personal data for as long as necessary to provide our services and comply with legal obligations. While we implement reasonable security measures, no method of data transmission or storage is 100% secure. In the event of a data breach, we will notify affected users as required by applicable law.
Your Rights
Depending on your location and applicable law (including CCPA, GDPR, and other state privacy laws), you may have the following rights:
- Right to Know / Access: Request a copy of the personal information we hold about you.
- Right to Correct: Request that we correct inaccurate or incomplete personal information.
- Right to Delete: Request deletion of your personal information, subject to certain legal exceptions.
- Right to Opt Out of Marketing: Unsubscribe from marketing emails at any time using the unsubscribe link in any email, or by contacting us directly.
- Right to Non-Discrimination: We will not discriminate against you for exercising any privacy rights.
- California Residents (CCPA): You have the right to know what personal information is sold or disclosed, and to opt out of the sale of personal information. LMS does not sell personal information.
- EU/UK Residents (GDPR): You have the right to object to processing, request data portability, and lodge a complaint with a supervisory authority.
To exercise any of your rights, please contact us using the information below. We will respond within the timeframe required by applicable law (typically 30–45 days).
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Leave Management Solutions
Admin Office: PO Box 2625, Murphys, CA 95247
Phone: +1 866-838-7188
Email: Admin.hrm.lms@hrmconsulting.com
Website: www.leavemanagementsolutions.com
Contact Form: leavemanagementsolutions.com/contact
We will respond to all privacy-related inquiries within 30 days or as required by applicable law.
Policy Updates: We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you by email or through a notice on our website. Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the updated policy.